Digital Flyers

The Client
DigitalFlyers’s primary mission is to provide entrepreneurial resources to local businesses and promoters that allow them scale their operations and visibility. Digital Flyers promotes events and businesses by showcasing promotional flyers on digital signage screens (ie, “The DigitalFlyer™”).
View interactive prototype
My Contributions
- UX Designers
- Researcher
- Moderater

Methods/Tools
- Cognitive Walkthrough
- Contextual Inquiry
- Prototyping (figma)
- Zoom, Trello, Google Docs
- Findings Report

What I did

  • Conducted user research using a cognitive walkthrough method to understand what we wanted to focus on during contextual inquiry.
  • Moderated and took notes during contextual inquiry sessions.
  • Snythezied data collected and made reports finding onto a google doc.
  • Sketched a wireframe and prototyped a website implementing data from earlier findings.
  • Received peer reviews and implemented them into next iteration of prototype. 

Prototyping

As for business users the main focus is when adding a flier. The flyers page requests exact information like adding URLs which can intimidate users and makes them feel like they should have a URL (where it's not required) . We recommend adding (optional) to parts that are optional and making it so you get a visible indicator if you haven't input essential information. and when asked to select a package, the participant did not understand what the packages offered so we recommend showing more exact descriptive information like “covers only saint paul'' or “covers areas both in st paul and Minneapolis'' 



Impact

By Implementing the findings from the research I created a prototype that improved the home page where consumers can browse and explore events and made the process for business owners wanting to make a flyer and promote themselves easier.


Next Steps

The next step for this project would be to try A/B testing on my prototype to see what works on the original site and implement it on my prototype and what doe works on mine. I would like to also work more on my prototype and improve things so that will developers understand what I was trying to do.